ROOM ATTENDANT SUMMARY Perform any combination of cleaning duties to maintain hotel rooms in a clean and orderly manner. ESSENTIAL FUNCTIONS Making beds, replenishing linens, cleaning room, bathroom, and halls, and vacuuming. Unload/load housekeeping cart with supplies. Replace cleaning supplies. Report all problems and any maintenance repairs as needed. Communicate with supervisor room status, work progress, and all guest requests and problems. Record and turn in all lost & found items. Keep cart clean, neat, and stocked. Report any unsafe …
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FRONT DESK AGENT SUMMARY Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests’ accounts, making and confirming reservations, and presenting statements and collecting payments from guests. ESSENTIAL FUNCTIONS Register guests to the proper accommodations upon arrival. Make, change, or cancel guest’s reservations at their request. Accommodate guest with any problems or requests they have. Update information in the computer system as needed. Communicate with other …