is seeking our next
ACCESS DIVISION DIRECTOR.
We are seeking a passionate, innovative leader to work collaboratively with our internal teams and community partners to ensure high quality culturally appropriate care for the community.
Please CLICK HERE for recruitment information and to submit an application.
Deadline: Applications are due no later than 5:00 PM on Friday, September 17, 2021
Plus, an excellent benefits package!
The ACCESS Program is the system wide point of contact for information, screening and referrals for behavioral health treatment for Alameda County residents. ACCESS is a telephone service staffed from 8:30AM to 5:00PM Monday through Friday by licensed mental health clinicians and administrative support for both general behavioral health questions and determining eligibility for a range of outpatient services. After hours calls are answered by Crisis Support Services of Alameda County.
The “ACCESS” Division Director will oversee clinical operations related to outpatient screening and the department’s referral portal in order to ensure beneficiary access and care delivery. The leader will report directly to the Deputy Director of Clinical Operations and will manage a clinical team that will be responsible for beneficiary screening, assessment, and linkage. This position will be responsible for operational oversight that ensures client access to services, links beneficiaries with medically necessary services, coordinates care towards the least restrictive setting, reduces consumer barriers to receiving community-based treatment, and provides general support and guidance to stakeholders inquiring about services from Behavioral Health.
The IDEAL CANDIDATE
- Possess excellent clinical knowledge in understanding severe mental health and complex/ co-occurring disorders.
- Be a collaborator, identifying opportunities and taking action to build strategic relationships between one’s area and other areas, internal and external stakeholders including, law enforcement, health care agencies, regional centers, oversight boards or committees, and community-based organizations (CBOs) to help achieve business goals.
- A solution-oriented, forward focused leader capable of thinking systematically and strategically to identify the source of challenge or question and creates a culture of motivation and decision-making, while exemplifying the use of resources wisely, responsibly, effectively, and efficiently.
- An active and engaged manager who aligns the organization’s vision and values and manages work groups by inspiring, advising and delegating subordinates, promoting positive team interactions and working relationships, facilitating goal accomplishment and tracking and evaluating performance to ensure success and inspires support, monitors and acknowledges front line staff, develops effective teams at all levels of the organization.
- Possess demonstrated ability to lead, direct, and manage organizational change. Understands and supports the need for change; envisions and articulates the intended result of the change process; provides resources, removes barriers, and acts as an advocate for those initiating change; and is able to both identify and further develop existing practices, polices, or procedures that are consistent with departmental goals.
- Have demonstrated experience in developing, monitoring, and coordinating operation processes including the annual budget process and plan for funding sources; maintaining budget and fiscal controls of expenditures and revenues.
- An effective communicator with excellent interpersonal skills focused on building an environment where diverse, multidisciplinary teams can work together to enhance the delivery of services for Alameda County communities.
EDUCATION: Possession of a Master’s degree in Public Administration, Social Work, Psychology, Counseling, Marriage and Family Therapy or closely related field; AND,
EXPERIENCE: The equivalent of five years of full-time, post-graduate professional management and supervisory experience in directing a large public or private health care program or organization, which must have included progressive responsibility in planning, organizing and providing leadership in the areas of program operations, management and evaluation. Some division assignments may also require at least one year of management experience in the administration of clinical services.
LICENSES/CERTIFICATIONS: Possession of a valid clinical (Social Work, Marriage and Family Therapy, Counseling, or Psychology) license from the applicable licensing authority: California Board of Behavioral Sciences or California Board of Psychology.
ADDITIONAL REQUIREMENT: One year in a behavioral health managed care setting.