IMMIGRANT AND REFUGEE COMMUNITY ORGANIZATION (IRCO)
The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to promote the integration of refugees, immigrants, and the community at large into a self-sufficient, healthy, and inclusive multiethnic society. Find out more at www.irco.org.
WAGE: $45,000-$50,000 at full time, position is half time
LOCATION: IRCO Main
APPLY AT: https://irco.org/who-we-are/careers-start.html
STATUS: Part Time with Benefits – .5 FTE with possibility of growing into full time position
PROGRAM(S): Greater Middle East Center
REPORTS TO: GMEC Manager
OPENING DATE: 9/22/2021
CLOSING DATE: Open until filled
REQUIREMENTS: Strong interpersonal, organizational, leadership and communication skills.
Experience coordinating service delivery.
Fluency in at least one major language from the Greater Middle East in addition to English.
Proof of COVID-19 Vaccination or request for accommodation may be required
GENERAL POSITION SUMMARY:
As IRCO works to establish the Greater Middle East Center (GMEC), a culturally specific service center for communities from the Greater Middle East, the GMEC Coordinator will coordinate direct service delivery, build and maintain community support through outreach and engagement activities, and foster dialogue between IRCO and the communities we serve. The GMEC Coordinator will ensure that diverse community voices are heard, that community needs are understood, and that the community is updated about IRCO’s progress and any new services available. The GMEC Coordinator will ensure that all policies, contracts and grant obligations are met and administered appropriately for assigned programs, implementing activities themselves when necessary. The position is part of a small IRCO team leading GMEC activities, providing administrative leadership to the GMEC Advisory Council, and moving strategically toward the collective vision of establishing a physical Greater Middle East Center. The position serves as a bridge between the community, the Advisory Council, other IRCO staff and IRCO management.
This position has supervisory responsibilities.
• Co-lead the development of the Greater Middle East Center
• Ensure service delivery to clients according to approved workplan; provide supervision, oversight and support for at least one staff member providing direct service
• Work creatively to create a bridge between community resources and community needs, in partnership with IRCO’s development team and managers
• Communicate proactively and regularly with supervisor and other members of the small GMEC team to coordinate efforts and strategies
• Actively and consistently participate in IRCO (including Community Development team, PIAFC, Africa House, and GMEC meetings), and community meetings
• Serve as the primary point of contact for IRCO’s GMEC, directing communication to the appropriate managers and staff
• Develop and adapt an outreach and engagement plan; develop and maintain community contacts with diverse community leaders
• Coordinate Advisory Council meetings and support facilitation of the meetings
• Outreach to other community-based organizations to build support for GMEC, coordinate activities and avoid duplication of services
• Provide support to GMEC language schools as needed
• Prepare internal reports of community engagement efforts
• Assist in developing culturally specific external communication materials and reports
• Maintain a record of community needs and communicate them to management in a timely fashion; support the development of new proposals and services to ensure they are responsive to community needs
• Support outreach efforts to recruit new Advisory Council members
• Train and orient any new employees; encourage and ensure optimal communication with any supervised staff through regular meetings and check ins
• Supervise one or more positions, including Community Engagement Specialist
• Consult with supervisors and Human Resources department regarding staffing needs, work plans, etc.
• Ensure that IRCO policies and procedures are followed in all GMEC activities
JOB SPECIFIC QUALIFICATIONS:
• Strong interpersonal, organizational, leadership and communication skills. Ability to communicate professionally by email, phone, and in-person contact with people from many different backgrounds.
• Experience working in non-profit social services programs; leadership experience in non- profit programs preferred.
• Must demonstrate initiative, creativity and flexibility, while also ensuring an excellent level of communication and adherence to IRCO policies and procedures
• Strong local network within diverse Greater Middle East communities
• Experience working directly with families from the Greater Middle East communities
• Skilled in working with diverse communities and groups and resolving conflicts when they occur
• Commitment to social justice and equity. Should come to the work with a good level of understanding of DEI issues, antiracism and their own biases.
• Knowledge of best practices as it relates to staff supervision. Experience supervising staff and activities preferred.
• Excellent time management skills
• Resourceful and skilled at gathering information
• Knowledge of social service landscape and understanding of the unique challenges and opportunities facing communities from the Greater Middle East in the Tri-County area
• Strong interest in supporting the communities from the Greater Middle East, and enthusiasm for the vision of an IRCO Greater Middle East Center.
• Preferred: Valid driver’s license and insurance; able to use personal vehicle during work hours
Education: Associate’s Degree
Experience: 3-4 years of experience is required
Licensure, Certification: n/a
Additional Language Required: Arabic, Farsi, Pashto, Urdu or another major language from the Greater Middle East
Computers: All positions at IRCO require use of a computer and experience working with Microsoft Products including but not limited to Microsoft 365, Excel, Word, Outlook and PowerPoint.
Frequent communication inside and outside the organization to communicate organizational direction
Regular need to design and develop single program (work unit) functions and related processes and procedures
There is an occasional need to assess risk as well as to make determinations about tasks and deadlines
Positions at this level require minimal physical effort such as light lifting, carrying or movement, etc. Physical capability involves use of office or equipment where some agility and hand eye coordination is needed
Impact and Influence:
Positions at this level have a regular need or ability to analyze problem or concepts or make decisions on the information. Have distinct impact on and influence on organization operations, program outcomes, revenue, expense or budgetary outcomes
Positions at this level are expected to work under minimal supervision. Positions regularly contribute ideas, but decisions or actions that commit the organization or which are outside established policy/procedure are expected to be referred to others
Positions at this level required refined planning and goal-setting skills. Plans must consider options and contingencies, and must include methods for handling any difficulties encountered.
Positions at this level are normally responsible for a full range of supervisory responsibilities including hiring and terminations, but require Department Manager approval.
There is a moderately low level of personal risk encountered. Job conditions are occasionally uncomfortable relative to noise, temperature, inside/outside work, dirty conditions, or interactions with angry or hostile people
The work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice.
IRCO IS AN EQUAL OPPORTUNITY EMPLOYER