Leasing Representative
Tempe, AZ / Operations / Part Time / On-Site
Who We Are
Culdesac is a real estate and technology startup that builds cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US – Culdesac Tempe, a $200 million mixed-use neighborhood development for 1,000 residents that opened in 2022. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.
Read more about our vision, our product, and how we are changing how people live, work, and move:
- Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)
- The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times
- Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg
- New Arizona Development Bans Residents From Bringing Cars – WSJ by Wall Street Journal
- 11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder)
We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. We raised a $30M Series A in January 2022. Our investors include top VCs like Khosla Ventures, Lennar (LenX), Zigg Capital, Initialized Capital, Byers Capital, and Y Combinator.
The Role
Culdesac is growing our team and looking for a Leasing Representative at Culdesac Tempe to help with our mission.
The Leasing Representative is responsible for generating leads, while providing exceptional customer service. Responsibilities include contacting leads and scheduling and coordinating tours of our neighborhood. You will also support onsite events to help generate new leads, ultimately assisting our company in attracting new residents.
The Requirements
While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.
- Experience with lead generation and experience attracting prospects and increasing their interest through nurturing and educating, with the ultimate goal of converting them into a resident. We expect most to need at least 1-2 years in the industry to gain this experience.
- Experience in providing exceptional customer service while being able to diffuse difficult situations. Comfortable working independently, or as part of a team, as needed.
- Experience with CRM software and experience in a property management environment is a plus.
- Ability to make decisions quickly and work in a fast-paced environment.
- Passion for understanding our brand and interest in sharing our brand with new prospects.
- Willing to work on-site and able to lift, push and pull up to 25 pounds. Ability to walk for potentially extended periods of time and use stairs. Able to sit, stand, reach, bend, and stoop for extended periods of time. This role requires weekend and some evening hours.
- Prioritizes a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.
Locations
We are headquartered in Tempe, AZ, and our office is located in the heart of downtown Tempe. This position is an onsite role at our Tempe Neighborhood.
Benefits & Perks
🚲 Mobility Stipend – Up to $500 to invest in employee micromobility setup (e.g., e-bike, e-scooter, micromobility accessories). This will be available after 3 months of employment.
🛴 Car-Free Commuter Stipend – $200 per month paid by Culdesac. Tempe employees only.
Our Values
As sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Our neighborhoods blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.
At Culdesac, we:
Work as a team
- Be inclusive, drawing on the strengths of people who bring a different perspective.
- Find ways to work together that overcome disciplinary and geographic separations.
Ship, including the last 10%
- Be output oriented. Ship.
- Our mission weaves us deep into people’s lives. Respect that trusted relationship by seeing your work through to the end, including the last 10%.
Embrace the full-stack
- We have a competitive advantage in operationally complex, capital-intensive work.
- Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience.
- Always remember Rule #0: learn from those who have done it before.
Ask people for feedback
- Only users know if we’re creating value for them.
- We get better by observing behavior and asking others how we can improve.
- Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.
Design for humans
- The messiness of human preferences and decision making is the rich soil where our product grows.
- Human paradoxes and contradictions are our opportunity to create joy.
Next Steps
If you think Culdesac might be a good fit, we encourage you to apply! You have nothing to lose, and we’ll respond to you within a week. If we move forward, here’s our typical process:
- A 15-minute call with a recruiter to understand your high-level background and cover logistics & expectations.
- A 30-minute video call with our Community Manager to understand your work product and a list of company scenarios.
- A 30-minute onsite interview with our Neighborhood Services Lead overviewing how you would fit in Culdesac’s mission, vision, and culture.
At each step, we leave time for you to ask us questions. We look forward to hearing from you!
Culdesac is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.