Position: Tasting Room Associate – Part Time ($16.30 + Tips = Average >$21/hr.)
Job Location: Walla Walla, WA
Company Name: Dusted Valley
Type of Work: Summer Seasonal, Part-Time
Position Reports: Hospitality Manager
Position Summary
Join a fun, dynamic team at Dusted Valley! The ideal candidate will attain personal and professional growth and development while working in a team environment. Responsible for supporting and executing the overall daily operations of the Tasting Room including; positive customer interactions resulting in maximizing sales, meeting Stained Tooth Society membership goals, maintaining high customer service standards and hospitality. Increase consumer guest visits to Dusted Valley by promoting the wine and the experience to targeted groups, acting as an ambassador representing the philosophy and culture of Dusted Valley.
Qualifications
Personality/Professional
· Professional appearance and demeanor
· Ability to prioritize and multi-task, as well as carry out direction from management
· Possesses strong coachability; takes direction well within individual and team environments
· Shows initiative; is a self-starter
· Demonstrates flexibility within the dynamic position of Tasting Room Associate
· Demonstrates exceptional work ethic
· Demonstrates outstanding follow-through to reach effective completion of goals/tasks
· Demonstrates effective collaboration skills
· Demonstrates enthusiasm for WA wine industry and committed to expand knowledge
· Demonstrates strong passion for wine
· Desires long-term career in wine industry
· Is available for occasional meetings with managers in Woodinville
· Possesses sense of humor!
Business Skills
· Computer Skills: Windows OS, MS Office products
· Point of Sale (POS) experience for fast-paced retail sales preferred
Sales Skills (Not Required. May be Developed on Job)
· Demonstrates success in retail sales
· Demonstrates successfully the steps of the sales process
· Maintains/develops customer interactions that are brand-focused, leading to higher traffic and revenue
· Demonstrates track-record of success in a “soft-sell” sales environment
· Ability to achieve company goals for wine club growth, retention and sales
Communication Skills
· Outstanding verbal and written communication skills
· Demonstrates ability to establish strong relationships with a wide range of demographic segments
· Foster strong communications and teamwork with company personnel
Tasting Room Skills
· Demonstrates exceptional ability to act as an ambassador representing the branding and philosophy of the company
· Demonstrates exceptional customer service skills in fast-paced, hospitality, winery or restaurant setting
· Supports and executes program initiatives, consumer events and promotions
· May participate in events on-premise
· Learns and masters Tasting Room systems and policies, in compliance with WA State Law and Dusted Valley policies.
· May open and close Tasting Room, and proficiently create opening/closing reports and complete associated operational tasks
· Evaluates products and makes tasting decisions consistent with company goals
· Assumes 100% responsibility for inventory accuracy during shift, and executes company standard operating procedures
· Participates with Tasting Room team to effectively accomplish daily tasks, and company goals and objectives
· Effectively achieves a safe, harmonious, and efficient workplace by executing Tasting Room systems, policies, and culture
Essential Requirements
· Tasting Room Associate – Must be available work weekends; may be needed for occasional evening events during the week.
· Has own reliable transportation
· Ability to lift 45 pounds repeatedly
· Maintains or will acquire MAST 12/13 certification (WSLCB)
· Maintains or will acquire Food Handler’s permit
· 21 Year Old preferred. 20 Year Old encouraged to apply