Primary Duties and Responsibilities
- Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
- May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
- Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
- Provides general office administration duties including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public.
- Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
- Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
- Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
- Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
- Files, prepares charts and performs data entry as assigned.
- May collect participant payments, post payments on Company database, and make daily cash deposits.
- May be responsible for office opening and closing procedures.